Taubase Privacy Policy

Privacy Policy

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At Taubase Limited ("Taubase", "we", "us", or "our"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.taubase.com and use our services. Please read this Privacy Policy carefully. By accessing or using our website and services, you agree to be bound by the terms and conditions described herein and all terms incorporated by reference. If you do not agree with the terms of this Privacy Policy, do not access or use our website or services.

1. Information We Collect

   We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect may include, but is not limited to:

   1. Name
   2. Company name
   3. Email address
   4. Country
   5. Other information relevant to client enquiries
   6. Other information pertaining to special offers and surveys
2. How We Use Your Information

   We use the information we collect to:

   1. Send you updates, newsletters, and promotional material related to Taubase
   2. Communicate with you about your account and provide customer support
   3. Monitor and analyse trends, usage, and activities in connection with our services
   4. Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Taubase and others
   5. Personalise and improve the website and provide advertisements, content, or features that match user profiles or interests
3. Tracking and Cookies

   We use Google Analytics to track website usage and performance. Google Analytics uses cookies to collect non-personal information such as browser type, operating system, referring page, path taken through the website, and usage of the website. This information is used to compile reports and help us improve the website. You can learn more about Google's privacy practices by visiting their Privacy Policy page.

4. Third-Party Service Integrations

   When you choose to connect third-party services to your Taubase account, we may access and process data from these services to provide you with enhanced functionality. The integrations we currently support include:

   Google Workspace Integration

   When you connect your Google account to Taubase, we may access the following data with your explicit consent:

   • Google Calendar: We access your calendar events to enable two-way synchronization between Taubase and Google Calendar. This allows you to view and manage job/project appointments across both platforms.
   • Gmail: We access your email messages to enable linking emails to customers and jobs within Taubase. This helps you view relevant correspondence directly within customer and job records.
   • Profile Information: We access your basic profile information (name and email address) to verify your identity and associate the integration with your Taubase account.

   Xero Integration

   When you connect your Xero account to Taubase, we access your accounting data including contacts, items, invoices, and related financial information to enable seamless synchronization between your CRM and accounting systems.

   Data Handling for Integrations

   For all third-party integrations:

   • We only access data that is necessary to provide the requested integration functionality
   • You can revoke access to any connected service at any time through your Taubase account settings
   • We do not share your third-party service data with any other parties beyond what is necessary to operate the integration
   • Your data remains subject to the privacy policies of the respective third-party services (Google, Xero, etc.)
   • We store only the minimum amount of data required to maintain the integration functionality
5. Third-Party Sharing

   We use Mailchimp, a third-party provider, for managing our email lists. Your data will be securely stored on Mailchimp servers, and their use of your personal information is governed by their privacy policy.

   We may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Taubase, (iii) act in urgent circumstances to protect the personal safety of users of the website or the public, or (iv) protect against legal liability.

6. Data Security

   We are committed to keeping your data secure. We have implemented appropriate technical and organisational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.

7. Your Rights

   You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You can unsubscribe from our communications at any time by clicking on the unsubscribe link provided at the bottom of each email.

8. Age Restriction

   In accordance with our Terms of Use, our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If you are under 18, please do not use our website or services or provide us with any personal information. If we become aware that we have collected personal information from an individual under 18, we will take steps to remove that information from our records.

9. Changes to This Privacy Policy

   We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

    If you have any questions about this Privacy Policy, please contact us at hello@taubase.com.