In the fast-paced world of construction and industrial services, staying organised is key to success. For Samson Site Services, a company specialising in plant movements, manual handling, and various construction-related services since 1997, finding the right tool to manage their diverse projects was crucial. Enter Taubase, the all-in-one CRM solution that has been powering Samson's operations for the past five years.
The Challenge: Keeping Everything in One Place
With a team of five employees handling a wide range of services from plant movements to demolition and groundworks, Samson Site Services needed a system that could:
- Centralise all project-related documents and images
- Provide flexible access control for team members
- Offer an intuitive calendar system for project management
- Enable on-site photo uploads directly into project folders
The Solution: Taubase
Samson Site Services adopted an early version of Taubase five years ago and has been reaping the benefits ever since. Taubase's robust features perfectly aligned with their needs:
1. Centralised Document Management
Taubase's project-centric approach allows Samson to keep all site photos, method statements, risk assessments, quotes, and invoices in one easily accessible place. This centralisation has dramatically improved their document retrieval times and reduced the risk of misplaced information.
2. Flexible Access Control
The Managing Director of Samson appreciates Taubase's granular access control features. He can access everything while limiting other users' access to only what they need. This ensures data security and streamlines workflows by preventing information overload.
3. Intuitive Calendar System
Taubase's calendar with colour controls has become an indispensable tool for Samson. The MD can quickly glance at the calendar and immediately understand what's happening across various projects, thanks to the colour-coded entries.
4. On-Site Photo Uploads
One of the standout features for Samson is the ability to take and upload photos on-site directly into a project folder. This eliminates the need for double handling of images and ensures that vital visual information is immediately available to all relevant team members.
The Results: Improved Efficiency and Organisation
After five years of using Taubase, Samson Site Services has experienced significant improvements in their operations:
- Reduced time spent searching for project documents and information
- Improved project visibility for management
- Enhanced team collaboration through controlled information sharing
- Streamlined on-site documentation process
- Better overall organisation leading to improved client service
Testimonial
"Taubase has transformed the way we manage our projects. Having everything in one place, from site photos to invoices, has made our operations so much smoother. The calendar feature is a game-changer for me – I can see what's happening across all our projects at a glance. And being able to upload photos directly from the site? That's saved us countless hours. Taubase has grown with us over the past five years, and we're excited to see what new features they'll bring to the table."
About Samson Site Services
Since 1997, Samson Site Services has been a leading provider of industrial and construction services in the UK. Their comprehensive range of services includes:
- Plant Movements
- Manual Handling / Lift 'n' Shift
- Dismantling
- Contract Crane Lift Hire
- Rip Outs
- Demolition
- Groundworks
- Waste Transfer & Disposal
- Storage
With their commitment to safety, efficiency, and customer satisfaction, Samson Site Services continues to be a trusted partner in the construction and industrial sectors.
Taubase is proud to support businesses like Samson Site Services in streamlining their operations and improving project management. Whether you're in construction, professional services, or any other industry requiring robust project and client management, Taubase has the tools you need to succeed.
Try Taubase today with our 30-day free trial using the code TBTRIAL8764!